Order Process

1. You order online via my website.
2. You will get an auto-confirmation email from us, containing your Order ID.
3. You will get an auto-confirmation email from PayPal, my payment partner.
4. I receive details of your order.
5. Carrier collects bulked orders from us, once a week.
6. You receive and sign for the game.
7. You open game and then start killing people with your friends and loved ones.

Carrier Delivery Times

Games are delivered via a signed for service.
Please provide a daytime delivery address and a contact telephone number.
If delivering to a commercial address, don't forget your company name.
Unfortunately these times are estimates. I will be manually processing your orders, so please be patient.

Questions about your order

If you have any questions regarding your order, please contact me, quoting your order ID.

Refunds

You are entitled to a full refund right up to the moment of dispatch. Please contact me, quoting your order ID. If your game has already been sent to you and you want a refund, you may do so within 14 days, but you must bear the cost of returning it to me. The game must be unopened and as good as new.

Damaged Goods

Despite my best efforts, occasional games have been damaged in transit. If you notice damage to the outside box please make sure it's noted when you sign. If you discover the damage after you've signed for it, take photos and get in touch. We'll replace it as soon as we can.